Frequently Asked Questions
- Please ensure that the item remains unworn, unused, and in its original condition with the seal unbroken.
- Requests for returns must be made within 10 days of receiving the order.
- To initiate the return process, either log into your account or email us at customerservice@u-glam.nyc.
- Orders received before 2 PM are shipped on the same day. Any order placed after 2 PM will be shipped the next business day.
- Ground shipping is complimentary on all domestic orders over $75.
- Shipping within the United States is priced at $7.99, with an estimated delivery time of 3 to 5 business days.
- If you need faster delivery, expedited shipping options are available during checkout: 2-day shipping for $25.